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Course: Effect of Targeted Messaging on Return to In-Person Visits During the COVID-19 Pandemic: A Randomized Clinical Trial

CME Credits: 1.00

Released: 2021-06-30

During the COVID-19 pandemic, many patients have delayed care.1- 4 We performed a randomized clinical trial to determine whether targeted messaging could improve the return to in-person visits.
A randomized, double-blind, clinical trial (1:9 no letter vs letter; 1:1 tailored vs standard letter, 1:1 electronic vs mail) was conducted at 3 hospitals in the University of Pennsylvania Health System (eFigure and eAppendix in the Supplement 1). The University of Pennsylvania institutional review board deemed the study exempt and waived the need for consent because they found minimal risk to patient privacy. This study followed the Consolidated Standards of Reporting Trials (CONSORT) reporting guideline.


Educational Objective
To identify the key insights or developments described in this article


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