why choose us

Course: Accessibility and Usability of State Health Department COVID-19 Vaccine Websites: A Qualitative Study

CME Credits: 1.00

Released: 2021-05-26

The US Centers for Disease Control and Prevention allocates vaccines to individual states for distribution. Individuals seeking COVID-19 vaccine eligibility information and appointments must locate the resources provided in their state, making state department of health websites a primary source of information. Effective and equitable vaccine distribution depends, in part, on the accessibility and usability of these websites. Different levels of technology experience, reading abilities, and language preferences should not prevent individuals from obtaining needed vaccine information. Website usability should support determining vaccine eligibility, provide an indicator of when information was last updated, and provide web-based appointment scheduling and/or a wait-list and follow-up process. The vaccine rollout has resulted in frustration and inequities among underserved racial/ethnic groups., We analyzed each state’s department of health website for accessibility and usability challenges.


Educational Objective
To identify the key insights or developments described in this article


View Full Course